This policy describes how xelioglobal ("we") collects, uses and protects personal data across our site and platform. We serve as controller for this information.
What we collect. Identity and contact data and the like plus verification files mandated by law. Also collected: execution and account history, technical logs and helpdesk threads. EU/UK lawful bases: contract performance, legal obligation, legitimate interest.
Use of data. Running your account, clearing trades, meeting regulation, countering fraud, and platform security, plus optional product updates with easy opt-out.
Who sees data. Data reaches only running vendors (custodial, payment, identity), authorities on valid demand, and anonymised analytics. No sale of personal data.
Retention & security. Data is kept for the account life plus legal windows (typically five-seven years for transactions). Safeguards: AES-256 at rest plus TLS 1.3 in transit and ISO 27001-audited access limits.
Rights. Viewing, correction, export, erasure and objection rights may be used through [email protected]. We answer within the legally set windows.